Frequently asked questions
What is Solyd?
Solyd is a precision-driven brand creating high-performance camera accessories for professionals and serious photographers. Our first range of products are Precision fit lens caps for telephoto lenses.
Who owns Solyd?
Solyd is owned and operated by Empira Solutions.
Will Solyd expand its range?
Yes. Solyd is continuously developing new accessories aligned with professional workflows.
What defines Solyd products?
Function-first design, precision fit, and durability built for real-world use.
What are Solyd lens covers made of?
Solyd products are made from high-strength engineering-grade polymers selected for durability, stability, and consistent performance.
Why not traditional plastics?
Standard plastics are not designed for demanding field use. Solyd materials are chosen for higher strength, better impact resistance, and reliability under varying conditions.
How are Solyd products made?
Each product is built using 3D Printing processes, enabling tight tolerances, consistent quality, and a lens-specific fit.
Why this approach?
It allows us to create accurate, reliable, and purpose-built accessories that perform consistently in the field.
Where are Solyd products made?
Solyd products are designed and manufactured in India.
How durable are Solyd lens covers?
Solyd products are engineered for real-world use—including wildlife, travel, and outdoor environments. They offer strong impact resistance and structural reliability under normal usage conditions.
Are Solyd lens covers indestructible?
No. Like any precision accessory, they are designed to be durable—not indestructible.
How should I care for the product?
Handle with reasonable care. Avoid unnecessary force or stress. Keep away from prolonged high heat. Clean with a soft cloth; avoid harsh chemicals.
What can damage the product?
Excessive force or crushing. Sharp, high-impact drops. Prolonged exposure to high temperatures (such as inside parked vehicles). Improper installation or removal.
Will normal use cause damage?
No. Under normal field use, the product is designed to perform reliably.
Do Solyd products come with a warranty?
Yes. All products are covered by a limited warranty against manufacturing defects.
What is not covered?
Physical damage due to misuse or impact. Damage from heat exposure or improper handling. Normal wear over time.
How do I claim warranty?
Email support@solydgear.com with your order details, product images, and a brief description of the issue.
Do you offer returns or replacements?
Yes, in cases of manufacturing defects or incorrect product delivery within 30 days of receipt of product by the buyer.
How can I reach Solyd?
Email: support@solydgear.com | Website: www.solydgear.com
What is your response time?
Typically within 48-72 business hours.